HP Inc. focus on computers and printers. HP printer service centres are established all over the world for better convenience. Although services vary based on the users need. As you all know HP printers are categorised into home HP printer and business HP printer. HP makes sure that it provides services to all of its customers. Although it can be noted as importance is given to business HP printers as they make out the major chunk of profit. This is not the only reason though. Since business HP printer run time is more i.e. HP printer are used continuously and hence wear and tear increases leading to more service visits from HP service employees. Whereas most complaints for home printers is of that their ink has dried due to low usage of printer. After all its ink and it will dry out if not utilised for a long time. Thus making use of the HP printer once in a while is important to avoid service cost. Although HP Inc. doesn’t differentiate in services whether it’s for home printers or for business printers. They always recommend things to the users based on their use of the HP printer to avoid additional costs.
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